Our contact details
Name: The Hammouds’ Kitchen Phone Number: 07852210892 E-mail: hammoudskitchen@gmail.com
The type of personal information we collect:
We currently collect and process the following information:
• Personal identifiers; your name and your contacts; email address, and contact details such as phone number and home address if you have given that to us for a delivery)
How we get the personal information and why we have it:
All of the personal information we process is provided to us directly by you for one of the following reasons:
• To make an order for a meal or catering event
We use the information that you have given us to complete your request for food and in order to inform you about our activity, for example changes to menus and offers. We do not share this information.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hammoudskitchen@gmail.com or by calling the Samar, (Information Officer) 07852210892.
(b) We have a legitimate interest because we are a business providing a service you have requested.
How we store your personal information:
Your information is securely stored in our password protected Google Drive which is only accessible to us.
No data is held in folders on personal laptops or phones.
We will keep your personal contact details for 3 years from the date you last gave it to us. We will then ask whether you would like this personal date to continue to be held. If you do not actively consent for your information to be held by us it will be disposed electronically.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You can access the personal data we hold about you at any time and usually without a fee by e-mailing hammoudskitchen@gmail.com or by contacting Samar (the Information Officer) 07852210892
To keep your data secure we will always take steps to verify that it is you or your representative requesting the information. We will provide you with a response within a month from your request but usually within a few days.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us to exercise these rights at hammoudskitchen@gmail.com or call our Information Officer on 07852210892 or write to us at 2 Maple Close, Shaftesbury, SP7 8RF if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us hammoudskitchen@gmail.com use Data Protection Complaint in the subject line and you can also contact the Information Officer on 07852210892
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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